Terms and Conditions

Welcome to KIMS-Sikhara Hospitals. These Terms and Conditions ("Terms") govern your use of our website, services, and interactions with us. By accessing or using our services, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

1. Personal Information

• "Hospital," "We," "Us," or "Our" refers to KIMS-Sikhara Hospitals.
• "User," "Patient," "You," or "Your" refers to individuals accessing our website or availing our medical services.
• "Services" refer to medical consultations, treatments, diagnostic procedures, and other healthcare-related offerings.

2. Use of Services

• Our services are intended for individuals seeking healthcare solutions.
• Users must provide accurate personal and medical information to facilitate appropriate care.
• Unauthorized use of our website or services for fraudulent, unlawful, or harmful activities is strictly prohibited.
• We reserve the right to refuse service to any individual violating these Terms.

3. Medical Disclaimer

• The information provided on our website is for general informational purposes and should not be considered medical advice.
• Our services do not replace professional medical consultations. Always seek advice from a qualified healthcare provider for diagnosis and treatment.
• We are not responsible for any medical decisions based on website content without professional consultation.

4. Appointments and Consultations

• Appointments can be scheduled through our website, phone, or in person.
• Users must provide accurate details during booking and arrive on time for consultations.
• We reserve the right to reschedule or cancel appointments due to unforeseen circumstances.

5. Payments and Billing

• Service charges vary based on consultation type, treatment, and procedures.
• Payments must be made at the time of service unless otherwise agreed.
• We accept cash, credit/debit cards, and digital payments.
• Failure to pay for services may result in service denial or legal action.

6. Health Records and Confidentiality

• We maintain patient records in compliance with legal and ethical standards.
• All personal and medical data is kept confidential and only shared with authorized personnel.
• Users have the right to request access to their medical records as per applicable laws.

7. User Responsibilities

• Users must follow medical advice and prescribed treatments.
• Any adverse reactions or complications must be reported to the hospital immediately.
• Users must respect hospital staff and adhere to hospital rules and guidelines.

8. Intellectual Property

• All content on our website, including text, images, logos, and trademarks, is the property of KIMS-Sikhara Hospitals and is protected by copyright laws.
• Unauthorized reproduction, modification, or distribution of our content is prohibited.

9. Limitation of Liability

• We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services or website.
• We do not guarantee uninterrupted or error-free access to our website.
• Any decisions made based on our website content are at the user's own risk.

10. Third-Party Links

• Our website may contain links to external sites. We are not responsible for the privacy policies, content, or practices of third-party websites.

11. Termination of Services

• We reserve the right to terminate or restrict access to our services for any user violating these Terms.

12. Governing Law and Jurisdiction

• These Terms are governed by the laws of India.
• Any disputes arising from these Terms shall be resolved through arbitration or in the courts of Hyderabad, only.

13. Changes to Terms and Conditions

• We may update these Terms periodically. Changes will be posted on our website with an updated effective date.
• Continued use of our services after changes constitutes acceptance of the revised Terms.